Privacy policy
Last updated: 12 November 2026
Who we are
FlexWash provides mobile car-wash services in Tbilisi and is the controller of your personal data.
What we collect
When you book: name, phone number, address and location (if you share it), car type, make, color and plate, and your comment.
On the Wash Assistant waitlist: phone, name, district, car type and preferred days.
Technical data: IP address (to prevent abuse) and one essential cookie that remembers your verified phone number for 90 days.
Why we use it
To carry out your booking, send our crew to you, and send confirmations, reminders and change notices by SMS.
We send promotional SMS only with your consent. You can withdraw it at any time, free of charge: message or call us on the number shown on this site and we will stop sending promotional SMS.
Who we share it with
We never sell your data. We use service providers that process data only on our instructions: SMS (Twilio, USA), hosting (Hetzner, EU) and Telegram (internal alerts to our team).
How long we keep it
Booking history is kept for as long as accounting and tax obligations require. SMS codes are deleted within 24 hours. Waitlist entries are kept until launch or until you ask us to delete them.
Your rights
You can ask to access, correct or delete your data, restrict processing, or withdraw consent. Contact us via the phone number on this site or Instagram (@flexwash08). You may also contact Georgia's Personal Data Protection Service.